FixMyShoes = “we”, “us”, or “our”.
What data do we collect?
FixMyShoes collects the following data:
- Personal identification information (name, email address, phone number, etc.).
How do we collect your data?
You directly provide FixMyShoes with most of the data we collect. We collect and process data when you:
- Place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on our site or via email.
- Use or view our website via your browser’s cookies.
FixMyShoes may also receive your data indirectly from the following sources:
- Through our payment partner (Stripe).
How will we use your data?
FixMyShoes collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
If you agree, FixMyShoes may share your data with partner companies so they can offer you their products and services.
When FixMyShoes processes your order, it may send your data to, and use resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
FixMyShoes securely stores your data in encrypted databases provided by Microsoft Azure.
What are your data protection rights?
FixMyShoes would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You can request copies of your personal data. We may charge a small fee.
- The right to rectification – You can request that we correct or complete information you believe is inaccurate or incomplete.
- The right to erasure – You can request that we erase your personal data, under certain conditions.
- The right to restrict processing – You can request that we restrict processing of your personal data, under certain conditions.
- The right to object to processing – You can object to our processing of your personal data, under certain conditions.
- The right to data portability – You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
FixMyShoes uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in.
- Understanding how you use our website.
What types of cookies do we use?
There are different types of cookies; our website uses:
Functionality – FixMyShoes uses these cookies so that we recognize you on our website and remember your previously selected preferences (e.g., language and location). A mix of first-party and third-party cookies are used.
How to manage cookies
You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. However, some site features may not function as a result.
Privacy policies of other websites
The FixMyShoes website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another site, you should read their privacy policy.
Changes to our privacy policy
FixMyShoes keeps its privacy policy under regular review and places any updates on this web page.
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